Manage Services Modelling

MANAGED SERVICES MODELLING

Managed Services Modelling provides clients with qualitative and quantitative assessments to assist with aligning business objectives to the vendor services to ensure sustainable operations

Components include:
bullet-blue (2).png	Business requirements and priority validation
bullet-blue (2).png	Service delivery processes
bullet-blue (2).png	Service delivery metrics, costs and reporting
bullet-blue (2).png	KPI and service level objectives and agreements
bullet-blue (2).png	Vendor Product Roadmaps
bullet-blue (2).png	Service provider Support capabilities
bullet-blue (2).png	Governance model to ensure cost effective sustainability based on risk and alignment to business priorities