Reference Number:
Area of Responsibility

As a member of the KZenEdge team, this position’s primary responsibilities include producing a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. Typically this role will be part of a project team where we document the policies, practices, procedures and forms. There is an extension/alignment to document management. The successful candidate will demonstrate an ability to work on multiple assignments while adhering to industry and corporate standards.

Position Requirements:
  • Post-secondary education in business or technical discipline
  • Proven experience working in a technical writing position
  • Experience preparing written materials, documents, training materials, and/or end-user manuals
  • Strong problem solving, analytical skills with attention to detail
  • Excellent interpersonal abilities, strong team skills and ability to independently handle multiple and concurrent priorities
  • Strong computer skills (MS Office Suite)
  • Excellent verbal and written communication skills
  • High degree of accuracy and attention to detail
  • Strict requirements for confidentiality
  • Client focused and results oriented
  • Project management experience is an asset
Roles & Responsibilities:
  • Manage new and updated templates and content for various business functions within manuals including collaborating with various project stakeholders from the draft to final approved stages
  • Interpret internal business needs and recommend best practices for documentation for efficiency, sustainability, and productivity
  • Recommend, develop, and maintain systems for managing, presenting, and archiving documentation
  • Develop templates/standards and convey to collaborating authors how to effectively use writing tools
  • Publish new and updated content on the project site (i.e. SharePoint)
  • Assist in coordinating and rolling out end-user training
  • Other activities as required to support the Organizational Change Management, Communication and Training Team
Terms & Conditions:
  • Contract or Employee Status with KZenEdge Inc.
  • Salary negotiable but commensurate with experience
  • Start variable depending on personal situation and client requirements
  • Potential for additional and off-site (home) activities
  • Potential for on-site client supplied PC, Software, Printer
  • Remote access potential
  • Selection Process - KZenEdge will conduct internal interviews with selected candidates
  • Potential interview with client sponsors
Additional Information:
This is not an offer of employment and KZenEdge reserves the right to choose none or more than one candidate. We also reserve the right to change parameters of the opportunity at any time.

Become Part of the Team

KZenEdge is always looking for motivated individuals who are interested in contributing to the growth and success of our business. Our name is very representative of the corporate culture. Providing long term value to clients and staff is our core goal. If you are looking for a challenge, are committed to excellence, and seek an opportunity to be part of an exciting and rapidly growing organization, we would like to hear from you.

Apply Now



KZenEdge Inc.

Suite 301A, 221 10th Ave SE

Calgary, Alberta, Canada, T2G 0V9

Tel: 403-984-6370



KZenEdge is proud to offer all new and existing clients diverse and adaptable services throughout the Business Lifecycle



KZenEdge is always looking for motivated individuals who are interested in contributing to the growth and success of our business